BloomMe has been saving time for thousands of spa and salon goers across Hong Kong by eliminating the need to call a spa or salon to make a booking, but this just scratches the surface on what BloomMe does for you and the community.

 

1. You are protected: BloomMe Lowest Price Guarantee

All bookings made on BloomMe are automatically protected by our Lowest Price Guarantee. Prices listed in the BloomMe app are the lowest published prices from the spa, available to the public. In the event that you discover that prices in the app are out of date or otherwise more than what is on offer at the spa or salon, BloomMe will refund the difference in price to your original method of payment. You can rest easy knowing that all bookings made on BloomMe are to help you save time and money.

 BloomMe Lowest Price Guarantee: https://bloomme.com.hk/lowest-price-guarantee/

 

2. BloomMe Service Promise

At BloomMe we believe that all of our hand-picked spas put in effort to provide the best service possible to our users. In cases where services do not meet expectations, BloomMe will act as a mediator to attempt to resolve the issue in an amicable way.

In cases where a BloomMe user insists they are not satisfied with their service and the spa cannot resolve the customer complaint, our users are entitled to claim a refund under our BloomMe User Refund Policy.

Rest assured, over 99.5% of all BloomMe Bookings result in happy customers. BloomMe achieves this by visiting each spa or salon before it is added to our platform to ensure they meet minimum service and quality guidelines before they are available to be booked on our app.

The BloomMe Service Promise offers you a level of protection not available to you when you book with spas directly.

For details on the BloomMe Promise, BloomMe Refund Policy and our BloomMe Service Standards, please read more here: https://bloomme.com.hk/lowest-price-guarantee/

 

3. No wait time with appointments booked on BloomMe

All appointments booked on BloomMe are made in real time, meaning that the times listed in the app are what is currently available in that exact moment. Time slot availability is constantly being updated by the spa or salon through BloomMe Pro, our Spa & Salon management solution. This real time updating of spa and salon timeslots means that the timeslot you choose is instantly reserved for you and there should be little to no wait time for you when you arrive for your appointment.

 

4. BloomMe offers Body, Medical Aesthetics & Clinics options

Looking for something a little more long lasting? You can try a selection of medical and clinical beauty treatments on BloomMe without the commitment of purchasing a whole package. BloomMe offers FDA approved treatments such as Vanquish and Lutronic Spectra as well as offering medical treatments such a Botox, Restylane and Juvéderm. Book on BloomMe to enjoy the discount as well as the ability to try different treatments to see what works for you without commitment.

 

5. Easily Book Your Favorite or Often Booked Spas & Salon

You told us and we listened! It’s now easier than ever to book your frequently booked treatments! Save even more time by simply tapping the menu, then tapping on Bookings, then tap the spa you wish to rebook, then tap Book Again – the app will automatically take you to the spa or salon’s page with the treatment preselected for you.

 

6. Your Information Is Safe

You can never be too safe nowadays with your personal information. When you make a typical booking with a spa or salon, your name and number is visible to anyone with access to the appointment book. When you book on BloomMe, your personal information is handled in accordance with international standards, protecting it from misuse. Our merchant processor is a leading payments solutions provider utilizing AES-256 encryption and is certified to PCI Service Provider Level 1, maintaining best in class security so your payment information is only visible to you.

 

 

7. Your Reviews Help!

Each BloomMe user has an opportunity to share their experiences with the rest of the BloomMe community, sharing tips and information on spas & salons. This review ecosystem is why many of BloomMe users trust BloomMe, as it provides an objective customer review on each spa, and helps new users make decisions on which spas or salons to try. Reviews also help guide our spas to show them where they can improve, so they can offer the best possible service to our users. If you forget to leave a review, you can add one at any of your previous bookings by tapping on Menu then on Bookings. Tap on a particular booking to leave a review.

 

 Your Feedback Matters!

Did we miss something? Let us know how we can improve! Or if you’re looking for recommendations on the best massages, manicures, haircuts or more we’re happy to help! Send us an email to support@bloomme.com.hk or call us at 3008 3451

 

Is that great? Book the treatment instantly with BloomMe to get up to 30% OFF!

BloomMe has been saving time for thousands of spa and salon goers across Hong Kong by eliminating the need to call a spa or salon to make a booking, but this just scratches the surface on what BloomMe does for you and the community.   1. You are protected: BloomMe Lowest Price Guarantee All bookings…